Re: [Flash Operator Panel] not drag and drop but click to dial

[Nicolas <nicolas@xxxxxxxxxxxx>]

Hi,

You can use the "restrict" parameter in the .swf movie to restrict 
actions to one button, similar to "mybutton" for restricting popups to 
just one button position. You can use a web application to identify an 
user and then pass the proper parameters to FOP.

On a side note, I have implemented one click transfers/origination on a 
custom dhtml panel, (that also needs to know what extension are you 
going to use as the originator). I am also making some patches on svn to 
cope with receptionist phones with multiple calls on hold and one click 
transfers. (The panel will transfer unheld channels only, so if you get 
say 5 calls and put them all on hold except one, when you transfer you 
will only transfer the active call and not the held ones).

This customized panel is not included in the general relase as it uses 
ATXFER manager command, that is not part of asterisk 1.4, it requires a 
patch. And I am still trying to come up with a good general plan for the 
dhtml panel as the usage is quite different and the looks need also a 
bit of work.

I think I will end up making custom dhtml panels for receptionist, 
callcenters.


Safet Susic wrote:
> 2008/8/31 Erik de Wild: Tripple-o <info@xxxxxxxxxxxx>
>
>   
> > I managed to set up my own flash panel with internal phones, a friends and
> > family page and a business contact page. I start a call by drag an icon to
> > my phone button or conference. As it is now I can setup a call between any
> > two icons available or setup a conference by drag drop icons unto the
> > conference button.
> >
> > This kind of personal operating panel with all relevant phone numbers is
> > very usefull but I would like a setup where I just click a the buton of say
> > "John Doe" and the setup of a call between me and John Doe is triggered. So
> > not drag and drop (works as a sharm) but click to dial. Can this be done?
> >     
>
>
> An underlying question :
> "how could you teach FOP that a FOP user and a phone user are the same
> person ?"
> FOP is using a security code to protect things but I couldn't find any
> identification mechanism (to tell FOP which phone to use for click2call
> service).
>
> Alternative is to install several instances of FOP (and dedicate each one to
> someone).
>
> With Drag-and-Drop you can avoid identification (at the price of security,
> as someone can misuse this call origination feature) but with click2call,
> you would have to address it (for multiuser usage).
>
>
>   
> > *erik
> >
> >
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