Re: [Flash Operator Panel] How should you display forwarded extensions ?

["Ian Plain" <ian@xxxxxxxxxxxxxxxxxxx>]

Hi

I use orange for CF Imidiate prurple for DND and blue for call forward busy
and another colour for no answer, also next to the "led" I have text such as
CFB=1234 or DND or CFNA=1234

This way a quick glance shows if its forwarded and to what

Ian

2008/8/5 Safet Susic <panoramisk@xxxxxxxxx>

> Hello,
>
> How is it best to inform receptionnist that an extension is forwarded (and
> it's more efficient to forward future incoming calls to another extension
> or
> tell caller to call back later) ?
>
> I can see buttons include oval which provide status information.
> Should ovals be used to customise things a little bit ?
>
> I was thinking of something like :
>
> green:   available
> yellow:  queue member
> orange: forwarded to internal extension
> purple:  forwarded to external number
> ...
> red:      busy or in conference or queue
>
>
> Changing from one state to another could be triggered by events (User
> Events
> ?) or by queries to a database.
>
> What do you think of this ?
>
> Regards