queues statistic
- From: "Sven Neukirchner" <s.neukirchner@xxxxxxxxx>
- Date: Thu, 29 Nov 2007 11:44:53 +0100
- Mailing-list: contact operator_panel-help@lists.house.com.ar; run by ezmlm
- Thread-index: AcgydN+0EAkg6AS6Qo6V7X9xxmHeGA==
Helo,
I am using FOP 0.27 and Asterisk 1.4.13
I have problems to see queue statistic on the queue button.
It shows 0 for Holdtime, Completed, ServicelevelPerf and so on.
Also the members are not showing right:
Server = 0
Holdtime = 0
Completed = 0
Event = QueueStatus
ServicelevelPerf = 0.0
Queue = haendler-pc
Calls = 0
Abandoned = 0
ServiceLevel = 10
Weight = 5
Max = 25
Agents Logged: 4
0^SIP/603
0^SIP/602
0^SIP/601
0^SIP/606
On asterisk cli I get the right statistic:
show queues
haendler-pc has 0 calls (max 25) in 'rrmemory' strategy (12s holdtime),
W:5, C:2, A:0, SL:0.0% within 10s
Members:
SIP/606 (Not in use) has taken no calls yet
SIP/602 (Not in use) has taken 2 calls (last was 86 secs ago)
No Callers
Also asterisk agi command queue status shows right:
Asterisk Call Manager/1.0
Response: Success
Message: Authentication accepted
Response: Success
Message: Queue status will follow
Event: QueueParams
Queue: haendler-pc
Max: 25
Calls: 0
Holdtime: 12
Completed: 2
Abandoned: 0
ServiceLevel: 10
ServicelevelPerf: 0.0
Weight: 5
Event: QueueMember
Queue: haendler-pc
Location: SIP/606
Membership: static
Penalty: 0
CallsTaken: 0
LastCall: 0
Status: 1
Paused: 0
Event: QueueMember
Queue: haendler-pc
Location: SIP/602
Membership: static
Penalty: 0
CallsTaken: 2
LastCall: 1196332685
Status: 1
Paused: 0
Event: QueueStatusComplete
Response: Goodbye
Message: Thanks for all the fish.
Thanks for help
Sven
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